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  • mobile.efo-shop.com provides 6 months warranty period (from the day customer receives the item) for any customers.
  • For 1st month, mobile.efo-shop.com offers exchange or full refund policy for defective item. The customer is required to ship back the defective item (Item must be returned in new condition and with all original manufacturer's packaging, including cartons, boxes, instruction manuals, etc) and mobile.efo-shop.com will reimburse the shipping fee of defective item.
  • For 2nd to 3rd months, mobile.efo-shop.com offers exchange policy for defective item. The customer is required to ship back the defective item (Item must be returned in new condition and with all original manufacturer's packaging, including cartons, boxes, instruction manuals, etc) but mobile.efo-shop.com will not reimburse the shipping fee of defective item.
  • For 4th to 6th months, mobile.efo-shop.com offers exchange policy for defective item. The customer is required to ship back the defective item (Item must be returned in new condition and with all original manufacturer's packaging, including cartons, boxes, instruction manuals, etc) but mobile.efo-shop.com will not reimburse the shipping fee of defective item. Moreover, the customer also needs to pay mobile.efo-shop.com the additional shipping fee of the exchanged item.
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